Shop now, pay later with AFTERPAY

FAQ's

Installation and Removal

Can I get someone from Print a Wallpaper to install the wallpaper at my home or office or workplace?

Sure! We offer installation service within in Melbourne area a for a nominal charge.

 

Does Print a Wallpaper send Installation Instructions?

Yes, we send a detailed instruction sheet containing information on the positioning and alignment of wallpaper panels with every order within Melbourne or throughout IAustralia. For more information on how to install your wallpaper, please visit our ‘Easy Installation’ section.

 

How do I install my wallpaper?

Simply by following our installation instructions, which come with your wallpaper! Our wallpapers are designed for easy, no-mess, DIY installations. For a neat, error-free installation job, do visit the ‘Easy Installation’ section on our website and carefully read the instruction manual that we send with your order.

 

Can I install a new wallpaper over an existing one?

You can, but we do not recommend it. Old wallpapers may lend a lumpy, layered look to the new wallpaper and hamper its finish. For best results, always install a new wallpaper after removing the older one.

 

The surface of my wall is not flat. Can I still put a wallpaper on it?

No. For best results, wallpapers are installed on absolutely flat/smooth surfaces. Therefore, we recommend that you choose a smooth surface for installing our wallpapers to avoid bumps and achieve a perfect finish.

 

I got my walls painted recently. How long should I wait before installing a wallpaper?

DO NOT install your wallpaper immediately! Wait for a few days so that the paint dries off completely. Wallpapers applied on wet and freshly painted walls may not stick to the surface properly or may cause the adhesive to stick to the paint. Additionally, when you remove your wallpaper, chances are that it will also peel away your paint. We suggest that you follow the paint manufacturer’s instructions meticulously and know exactly the amount of time your paint will take to cure before you can install anything on its surface.

 

Can I install wallpaper in my bathroom or in any other area with high-moisture content?

Yes, you can install your wallpaper in a bathroom or any area with high moisture content, provided you take certain precautions. The wallpaper you choose for such areas must be coated with water-based polyurethane to make it water-resistant and provide added precaution for moisture. If you detect the presence of moisture behind the walls, you should use an adhesive containing mildewcide (used to kill mildew/moulds) to prevent the moisture from seeping into your wallpaper.

 

Will the wallpaper leave a sticky residue on the wall after removal?

Generally our wallpapers won’t leave any sticky residue that damages the surface or appearance of your walls. However, in exceptional cases, if you do find little residues, you can easily get rid of them by wiping with a clean damp sponge, towel or cloth.

 

Will my wall paint peel off or my walls get damaged when I remove the wallpaper?

In most cases, your wall will not get damaged. However, we cannot guarantee the condition of your wall surface before you apply the wallpaper. Print a Wallpaper will not take any responsibility for any damage that occurs while removing the wallpaper or paint touch-ups that might be required.

 

 

Material and Care

Can these wallpapers be installed by the ‘Do It Yourself’ (DIY) process?

Yes. Our wallpapers are designed for DIY installation and our customers usually install them at their homes or work spaces all by themselves. However, Print a Wallpaper also offers professional installation service to its customers. We can install your wallpaper anywhere in  Melbourne Area.

 

What types of materials are used for printing the wallpapers?

Our wallpapers are made from superior quality PVC-free materials that are recycled and therefore eco-friendly. We use superior quality HP Latex inks that are GREENGUARD Children & Schools Certified and completely odorless. Additionally, our wallpapers are mold, mildew and flame resistant.

 

Are these wallpapers safe for homes with children?

Yes. Our wallpapers are absolutely safe for homes with children. These PVC-free wallpapers are non-toxic and odor-less and are printed using premium quality HP Latex inks that are GREENGUARD Children & Schools CertifiedSM.

 

Does the wall on which I want to apply the wallpaper need to be smooth?

Yes, the wall should be smooth and free of indents and ‘bumps’. If your wall is not ‘finished’ you would need to get it rectified by your local painter / mason.

 

Can I clean my wallpaper?

Yes, you can clean your wallpaper with a damp sponge of water. Avoid excessive scrubbing or using chemical-based detergents that may damage the surface of your wallpaper.

 

How long will my wallpaper last?

Being superior quality and durable, our wallpapers typically last for 10 years or longer. With regular maintenance and care, your wallpaper will look as good as new for years!

 

Orders & Customization

Is there a minimum size for custom wallpaper orders?

Yes, the minimum custom wallpaper order size we accept is 5 m² 

 

Is there a maximum size for custom wallpaper orders?

No, we can print very large size wallpapers. However, you need to discuss your requirements with our team of experts to know the quality of image required to print large size wallpapers.

 

Is there a minimum/specific order quantity?

No! Print a Wallpaper allows you to order one or multiple number of wallpapers in a single transaction!

 

Can I check the status of my order? If yes, how?

Yes, you can check the status of your order by signing in to your Account that you created on our website.

 
 

Do I need to pay any additional charges for Custom Size wallpaper orders?

No, you need not pay additional charges for Custom Size wallpaper orders.

 

Can I personalize one of the images/photos/artwork that I found on your website for my wallpaper? If yes, how?

To personalize any of our existing wallpaper designs, please Call our Customer Support on +61420530766 or send us an email at info@decowallpaper.com.au